Hair Orders & Products
At JB Hair Studio, every service is carried out with care, precision, and professionalism. The following policies help ensure a smooth experience for all clients while protecting the quality of our services and hair extensions.
Hair Orders & Product Policy
Hair extensions are professionally colour matched and ordered specifically for each client following consultation.
Because hair is a hygiene-sensitive product and ordered individually, all hair purchases are final once the order has been placed.
Hair extensions cannot be returned or refunded if:
• The hair has been installed or worn
• The hair has been cut, coloured, toned, or chemically altered
• The keratin tips have been modified or removed
• The product has been handled outside installation
Any concerns regarding hair quality must be reported within 48 hours of installation.